7
1
10
Brand Management & Strategy
fandy tjiptono
Primary Author
mixed material
9797318419
Yogyakarta
Andi
2005
202249.jpg.jpg
Service, Quality Dan Satisfaction
fandy tjiptono
Additional Author
Gregorius Chandra
Additional Author
mixed material
9789792953848
Yogyakarta
Andi
2016
Service%2C_Quality_Dan_Satisfaction.jpg.jpg
TOTAL QUALITY MANAGEMENT
fandy tjiptono
Primary Author
Anastasia Diana
Additional Author
mixed material
9797310876
2003
SERVICE, QUALITY AND SATISFACTION
fandy tjiptono
Primary Author
Gregorius Chandra
Additional Author
mixed material
9789792927856
Yogyakarta
Andi
2011
SERVICE%2C_QUALITY_AND_SATISFACTION_FANDY_ED_3.jpg.jpg
MANAJEMEN JASA
fandy tjiptono
Primary Author
mixed material
1996
Service Management mewujudkan layanan prima
fandy tjiptono
Primary Author
mixed material
9789792930467
Yogyakarta
Penerbit Andi
2012
service_management.jpg.jpg
STRATEGI PEMASARAN
fandy tjiptono
Primary Author
mixed material
Yogyakarta
Andi
1997