APA Style

lovelock, christopher. (2002). PRINCIPLES OF SERVICE MARKETING AND MANAGEMENT . Sydney: Prentice Hall.

Chicago Style

lovelock, christopher. PRINCIPLES OF SERVICE MARKETING AND MANAGEMENT . Sydney: Prentice Hall, 2002. Text.

MLA Style

lovelock, christopher. PRINCIPLES OF SERVICE MARKETING AND MANAGEMENT . Sydney: Prentice Hall, 2002. Text.

Turabian Style

lovelock, christopher. PRINCIPLES OF SERVICE MARKETING AND MANAGEMENT . Sydney: Prentice Hall, 2002. Print.