APA Style

mello, sheila. (2002). CUSTOMER CENTRIC PRODUCT DEFINITION . New York: AMACOM.

Chicago Style

mello, sheila. CUSTOMER CENTRIC PRODUCT DEFINITION . New York: AMACOM, 2002. Text.

MLA Style

mello, sheila. CUSTOMER CENTRIC PRODUCT DEFINITION . New York: AMACOM, 2002. Text.

Turabian Style

mello, sheila. CUSTOMER CENTRIC PRODUCT DEFINITION . New York: AMACOM, 2002. Print.