9454 62 10 Fred R. David Primary Author mixed material 0023278617 New Jersey Prentice Hall 1995 strategies and skills James M. Lahiff Primary Author John M. Penrose Primary Author mixed material 0135311128 New Jersey Prentice Hall 1997 Muhammad Yusuf Primary Author mixed material 9786231512567 eureka media aksara 2023 an Asian perspective philip kotler Primary Author Swee Hoon Ang Primary Author Siew Meng Leong Primary Author Chin Tiong Tan Primary Author mixed material 0132548976 New Jersey Prentice Hall 1996 Alugoro Mulyowahyudi Primary Author mixed material 9036515696 2001 strategies for growing customer value and profitability Roger J Best Primary Author mixed material 9780138133964 Pearson 2009 Mark H. McCormack Primary Author mixed material 0553345834 New York Bantam Books 1984 riduwan Primary Author mixed material Bandung ALFABETA 2001 pengembangan pribadi berintegritas dan kerja sama menyenangkan Sarfilianty Anggiani Primary Author Cahyadi Pakeh Additional Author mixed material 9786232188440 Jakarta Kencana 2021 Jeanette Smith Primary Author mixed material 04711243977 Canada John Wiley & Sons Inc. 1996