87 1 10 A- Skill Building Approach Uma Sekaran Primary Author mixed material 047133166x John Wiley & Sons 2000 strategies and skills James M. Lahiff Primary Author John M. Penrose Primary Author mixed material 0135311128 New Jersey Prentice Hall 1997 Mark H. McCormack Primary Author mixed material 0553345834 New York Bantam Books 1984 Jack Kaplan Primary Author mixed material 9780471203827 Paul T. McElhiney Primary Author mixed material Totowa New Jersey Littlefield Adams & CO 1975 managing the service value chain Manfred Bruhn Primary Author Dominik Georgi Additional Author mixed material 9780273681571 Pearson 2006 Services_marketing_managing_the_service_value_chain.png.png ELMO I. ELLIS Primary Author mixed material 2005 OPPORTUNITIES_in_Broadcasting_Careers.png.png Klaus Neusser Primary Author mixed material 9783319328614 SWITZERLAND SPRINGER 2016 52.jpg.jpg Gene Siciliano Primary Author mixed material McGraw Hill 2003 Finance_for_Non-Financial_Managers.png.png what you would learn at top-tier business schools (if you only had the time! Steven Stralser Primary Author mixed material 0471680540 John Wiley & Sons 2004 MBA_in_a_day_what_you_would_learn_at_top-tier_business_schools_%28if_you_only_had_the_time%21.png.png