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CUSTOMER SERVICES DALAM BISNIS JASA TRANSPORTASI

CUSTOMER SERVICES DALAM BISNIS JASA TRANSPORTASI

No. Panggil : 658.812 MAJ c
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Strategic Customer Service :Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

Strategic Customer Service :Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

No. Panggil : 658.8
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Service Management

Service Management

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Services marketing : managing the service value chain

Services marketing : managing the service value chain

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The Customer Loyalty Solution : What Works (and What Doesn’t) in Customer Loyalty Programs

The Customer Loyalty Solution : What Works (and What Doesn’t) in Customer Loyalty Programs

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Business Process : Mapping IMPROVING CUSTOMER SATISFACTION

Business Process : Mapping IMPROVING CUSTOMER SATISFACTION

No. Panggil : 658.8\'12
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The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization

The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization

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Effective Customer Care

Effective Customer Care

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Customer Service Training 101: quick and easy techniques that get great results Second Edition

Customer Service Training 101: quick and easy techniques that get great results Second Edition

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THE CUSTOMER SERVICE POCKETBOOK

THE CUSTOMER SERVICE POCKETBOOK

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